The Community Outreach and Information Representative, for the Portland Bureau of Environmental Services Public Involvement Section, performs skilled, professional duties in the design, development, and implementation of public involvement and community engagement plans in support of the Bureau's capital projects. The position performs journey-level professional duties in the development and implementation of assigned public information, public awareness and involvement, community education and outreach and media relations activities to meet City and bureau goals and objectives. This position is focused on providing excellent customer service and includes a strong commitment to working with traditionally underrepresented communities.
In their assigned areas of responsibility, the Community Outreach and Information Representative is typically responsible for developing and implementing public involvement, community outreach, and communications plans, writing informational and promotional materials, conducting and/or facilitating meetings, and reporting on and evaluating program or project results and administering program or project budgets. They may also perform some elements of program implementation and administration.
This position is located in the Bureau's Public Involvement Section, working with a group of other professionals focused on delivering first rate public involvement and public information services to keep our community informed on a wide range of construction projects throughout the City. The position reports to the Community Outreach Program Manager in the Communications Division.
The following minimum qualifications are required for this position:
Knowledge of principles, methods and practices applied in design and implementation of public information, community outreach, and promotional and marketing programs.
Knowledge of Methods and techniques of writing for public information and involvement, advertising, marketing, and public relations.
The ability to use effective communication skills both orally and written, and to understand, synthesize, and communicate complex technical information effectively to a general audience.
The ability to organize one's own work and carry out assignments reliably, independently and with appropriate attention to detail, while managing multiple and changing priorities in a fast-paced environment with changing deadlines.
Ability to establish and maintain positive and trusting working relationships within one's own work team as well as with other City personnel, public officials, business and non-profit agencies, the media, community stakeholders, and the public.
About City of Portland Bureau of Environmental Services
Environmental Services protects public health, water quality and the environment. We provide sewage and stormwater collection and treatment services to accommodate Portland's current and future needs. We protect the quality of surface and ground waters and conduct activities that plan and promote healthy ecosystems in our watersheds.https://www.portlandoregon.gov/bes/