DISTINGUISHING FEATURES OF THE CLASS: This is a managerial and technical position responsible for the oversight of the Emergency Communications Center operated by the City of Rochester (NY) in accordance with a contractual agreement with the County of Monroe (NY). The center is a 9-1-1 facility providing a centralized point of contact for the approximately 749,600 residents of the city, towns and villages throughout Monroe County and supporting emergency communications for approximately 80 user agencies in police, fire, and emergency medical response. The Director is the Center's primary representative to the County, user agencies, participating jurisdictions, and the community. The Director receives general direction from the Mayor and is given wide latitude to formulate long-range plans, to establish operating policies and procedures, to direct internal operations, to develop multi-jurisdictional working relationships, and to resolve varied and complex problems. The Director supervises (through management staff) employees involved in operations (call receipt and dispatch), training, and administrative activities. Related work is performed as required.
Approximately ten (10) years of increasingly responsible administrative and managerial experience in public safety administration or communications.
Employer will assist with relocation costs.
About City of Rochester, New York
The City of Rochester is a municipal government of roughly 2,600 employees serving the 200,000 residents of Rochester, New York. A broad array of services are provided that impact the conduct of business and the quality of life in the City. In addition to the readily recognized positions of Public Safety providers (Police, Fire, & 911) and Environmental Services (water supply & distribution, street lightning, refuse removal, etc.) we utilize the services of architects, engineers, mechanics, lawyers, librarians, and recreation workers to enhance and enrich City living. We are working on our goal to be the best mid- sized city in America by focusing on the priorities of public safety, education, economic development, and customer service. We take pride in our work, pride in our City, and encourage you to join us by learning about the Civil Service process and employment opportunities at www.cityofrochester.gov.