The Mecklenburg County Child Support Enforcement Department works to ensure that both parents are responsible for the financial support of their children to the best of their ability. The following services are available through the Mecklenburg County Child Support Enforcement: location, paternity establishment, support order establishment, collections on current support, and payment to arrears.
As the Child Support Enforcement Director for Mecklenburg County, you will be responsible for the operational, fiscal, personnel, administrative, and strategic leadership of the Department. The Department is continually recognized for exceeding performance goals. The ideal candidate will lead a dynamic and talented team, embrace change and innovation, be dedicated to identifying ways to integrate Child Support Enforcement services into the broader Health and Human Services eco-system to better support families, and will continue to set high expectations for management and staff alike.
Plans, organizes, directs and reviews the activities and operations of the Department.
Knowledgeable in child support processes, procedures, policies, local, State, Federal and international statutes.
Provides strategic leadership over the Child Support Enforcement program including child support collections and disbursements, enforcement, establishment of paternity and location of absent parents.
Develops and implements departmental Strategic Business Plans.
Coordinates activities with other departments and outside agencies and organizations including: Clerk of Court; Family Court; Law Enforcement; State and Federal Child Support Leadership; Public Defenders; and local, State and international child support jurisdictions.
Researches and prepares technical and administrative reports and studies; prepares written correspondence as necessary.
Manages responsibilities in accordance with policies, procedures and applicable laws including: interviewing; hiring; training; planning; assigning; evaluating; motivating and directing work; appraising performance and compliance; addresses complaints and resolves problems.
Provides guidance and direction to the Child Support Enforcement Executive Leadership Team.
Oversees the development and administration of the Department budget; directs the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures.
Finalizes annual budgetary needs and presents to County Executive Team for approval.
Performs related duties as assigned.
Bachelor's Degree in a related field and six years of progressively responsible related experience or an equivalent combination of training and experience.
Masters of Social Work, Masters of Public Administration or Masters in a Human Services related field strongly preferred
Licensing Requirements: Some positions may require Valid Driver's License, Licensure related to the area managed.
Additional Salary Information: A competitive salary based on experience will be offered for the Division Director position with generous benefits. Benefits include medical, dental, vision care, flexible spending accounts, short- and long-term disability as well as basic and supplemental term life insurance. The selected candidate will be automatically enrolled into the North Carolina Local Government Retirement System upon their employment. In addition, there is optional participation in one of two deferred compensation plans, a 457 Plan or 401(k) Plan, with a 5% match from the County.
Internal Number: 109853
About Mecklenburg County
Mecklenburg County is home to approximately 1,000,000 residents and the City of Charlotte. With 6.9 million residents within 100 miles, Mecklenburg County and Charlotte lie in the heart of a region that is the sixth largest urban area in the United States. Mecklenburg County has the largest population of any county in the State of North Carolina. The County includes the City of Charlotte; towns of Cornelius, Davidson, and Huntersville (north of Charlotte); and the towns of Matthews, Mint Hill, and Pineville (south and southeast of Charlotte).
Mecklenburg County is the most populous county between Atlanta, Georgia and Washington, D.C. In fact, between 2005 and 2015, the metropolitan region’s population growth rate averaged 2.6 percent. Over the last decade, Mecklenburg County has attracted a large and growing number of people from around the country and the world. As a major hub for American Airlines – one of the country’s largest airlines – it is easy to get to Mecklenburg County. This access has helped attract several Fortune 500 and 1000 companies that bring millions of investment dollars into the local economy. With a world-renowned park and recreation system, a range of pr...ofessional and minor league sports teams, and diverse communities, people who come to Mecklenburg County find an energized downtown (also known as “Uptown”) and a variety of living options. Charlotte-Mecklenburg has the excitement of a cosmopolitan city and the ease of Southern charm, it’s a world-class destination.
The North Carolina Constitution gives residents of all counties the right to elect a Board of County Commissioners (BOCC). Since 1994, Mecklenburg County has been governed by a nine-member BOCC with six members elected by districts and three elected at-large. The BOCC appoints a County Manager who is the CEO of the organization. For more information about Mecklenburg County, please visit the County website at MeckNC.gov.
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