Under the direction of the Human Resources Director the Human Resources Generalist implements and provides a variety of human resources programs and services in the areas of talent acquisition, staffing, FMLA administration, employment processing, compensation, training and development, employee relations, and personnel transactions and special projects as assigned. This employee is also responsible for researching employee and departmental issues, collecting and analyzing relevant data, recommending appropriate course(s) of action, and coaching and counseling managers and employees. Work is performed under the supervision of the Director of Human Resources and is evaluated through periodic conferences, observation of results, and review of records, reports and files. Some independent judgment is required as to when and how established procedures or guidelines are to be applied. This position is considered nonexempt in compliance with the Fair Labor Standards Act (FLSA).
Essential Task and Responsibilities
Completes assigned special projects by clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and preparing reports for management
Assists the Human Resources Director in ensuring the City is in compliance with all federal and state employment laws
Leads investigations and activities related to internal complaints and incidents, prepares written reports with solutions to resolve employee relations issues
Conducts wage surveys of the labor market to determine competitive wage rates and responds to requests for wage information from other governmental entities
Conducts thorough background and reference checks on employment candidates
Plans and conducts new employee orientation
Conducts employee exit interviews
Assists the Human Resources Director in building a service-driven culture through identification of organization deficiencies and identifying training remedies to address performance gaps
Coordinates and conducts staff development and employee training as needed
Provide reliable advice and service to employees and management on employee relations and performance issues
Responds to inquiries regarding City policies, procedures and programs
Knowledge, Skills and Abilities
Considerable knowledge of the theory, principles and practices of personnel administration
Considerable knowledge of the laws, rules, and regulations that apply to personnel policies and practices in the public sector
Considerable knowledge of trends and technology currently implemented in the profession
Ability to appropriately plan, organize and prioritize assigned tasks
Ability to write clearly and informatively, present numerical data effectively, and read and interpret written information
Ability to speak clearly and persuasively in all situations, ability to listen and obtain clarification as needed and respond appropriately and accurately to questions
Ability to respond timely and appropriately to request for information or assistance
Ability to maintain confidentiality of personnel matters and discussions
Ability to understand the business implications of decisions
Ability to exercise sound judgment in evaluating information and formulating recommendations and to explain reasoning for decisions
Ability to understand and enforce City policies and procedures
Ability to establish and maintain effective working relationships with department heads, supervisors, employees, vendors and the general public
Bachelor’s degree in human resources management, business administration, public administration or related field, Master’s degree in public administration preferred; Considerable experience (3 + years) of human resources generalist experience required. Proficiency in MS Office products and extensive employer relations experience desired. SPHR, PHR, IPMA-SCP, IPMA-CP, SHRM-CP or SHRM-SCP certification highly preferred.
About City of Burlington NC
The City of Burlington, North Carolina located in Alamance County, is a thriving city of more than 53,000 residents. Situated along the I-40/I-85 Corridor, Burlington’s origin spun from the railroad but in the late 1880’s the textile industry spawned and the City eventually became the location for Burlington Industries and many other significant textile mills. In addition to education, health and government services, the City is home to companies such as LabCorp (corporate HQ), Glen Raven (corporate HQ), Kayser-Roth, Gold Toe, Sheetz Distribution Center, and jet engine manufacturer Honda Aero (corporate HQ), among others. Nestled between North Carolina’s Triangle (Raleigh/Durham/Chapel Hill) to the East and the Triad (Greensboro/ High Point/Winston-Salem) to the West, Burlington has easy access to major metropolitan areas. With its temperate climate and close proximity to both the mountains of North Carolina and Atlantic Ocean beaches, Burlington provides residents the best of both worlds. In addition, Burlington offers its own recreational opportunities with award winning parks, access to rivers and trails and the Burlington Royals, a minor league baseball team. Additional information about the City is available at http://www.ci.burlington.nc.us/.
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