CCE of Albany County Administrative Assistant & Receptionist Full Time – Albany, NY
October 12, 2018
New York State, New York
CCE of Albany County is seeking qualified and experienced candidates for an Administrative Assistant/Receptionist role. Responsibilities include answering incoming calls, retrieving and returning messages, answering basic program related questions, compiling and tracking of program materials, making copies, faxes, and other administrative support tasks as decided by immediate supervisor and/or the Issue Leader.
The receptionist must be committed to supporting/ working in limited income urban settings (Albany's Pastures/South End neighborhood) with diverse program participants and surrounding communities.
This position primarily works out of the Association's Green Street offices, but regularly report to other locations as needed to perform administrative support work based on changing program needs.
Please include a cover letter, resume and three references (at least one who is a current or former supervisor or teacher).
Once your application is submitted you will not be able to change your submission or add attachments.
Internal Applicants:Current employees of the Cornell Cooperative Extension Association indicated in this job posting are internal applicants; please refer to Applying for a Job (Internal Candidate) for additional guidance.
All applications must be received on-line by October 24, 2018. Position closing dates may change based on Association needs.
High School diploma or equivalent, with experience relevant to the responsibilities of the position.
Commitment to supporting/ working in limited income urban settings (Albany's Pastures/South End neighborhood) with diverse program participants and surrounding communities.
Ability to meet background check requirements.
Ability to meet regular travel demands of the position.
Ability to work flexible hours, which may include early mornings, evenings, and weekends.
Ability to demonstrate positive customer service skills, good communication skills and work well in a busy, urban program setting.
Computer Skills: Experience with or ability to perform basic word processing (using Microsoft Word), database and internet software.
Ability to read and interpret documents such as instructions and procedure manuals. Ability to write routine correspondence.
Able to use good judgment in analyzing facts and circumstances surrounding work situation problems or transactions and in determining action to be taken within limits of standard or accepted practice.
Ability to handle administrative details, to work under pressure, and organize work into priorities with emphasis on effective time management.
Ability to regularly lift, move or transport office supplies and equipment, and climb stairs with or without reasonable accommodation.
Ability to frequently remain in s stationary position (for example, standing, sitting) while constantly operating a computer and other office machinery, such as a calculator, copy machine, and computer printer, with or without reasonable accommodation.
Ability to frequently move about inside the office to access file cabinets/file documents, office machinery, etc., with or without reasonable accommodation.
Ability to constantly work in an open office without walls setting, with occasional to frequent distractions and opportunities to demonstrate positive collaboration amongst staff, visitors and the public.
Proficient computer skills.
Position Responsibilities & Essential Functions
Coordination/Operation - 95%
Answer incoming telephone calls, determines the purpose of callers and forwards calls to appropriate staff or department.
Answer questions about the Association and/or programs and provides callers with address, directions, and other information. Respond to customer inquiries regarding applying for HEAP, the status of their applications and referrals for other programs.
Perform administrative duties in support of Association programs including but not limited to Human Ecology, the Eat Smart New York, and Community Resources Development (Health Neighborhoods, Lead, Radon and Asthma). Responsibilities include but not are limited to: compiling program materials, faxing, preparing correspondence, photocopying, data entry, maintaining files, maintaining participant records, etc.
Helps to ensure confidentiality of all participant information.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate staff.
Receives, sorts, and routes mail, and maintains and routes publications.
Prepares, creates, organizes and maintains filing systems.
Assist with tracking program supplies and inventory.
Quickly identifies and reports to the supervisor issues or problems that arise related to the program site, including staff and facility needs or other emergent issues. Where possible, offers solutions to help ensure staff, facility and program needs are met.
Participates in program participant recruitment activities and attend outreach opportunities when necessary.
Maintains the office in a clean, organized manner, in cooperation with program staff.
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Maintains copier and postage machine and assists users.
Orders, receives, and maintains office supplies.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Handles all aspects of bulk mailings including counting, filling out appropriate paperwork and delivering to the post office.
On a regular basis transports self in personal and/or Association vehicles.
On a regular basis lifts, moves or transports office and program materials and resources.
Performs other administrative duties as assigned.
Professional Improvement - 5%
In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Health and Safety - Applied to all duties and functions.
Support the Association to maintain a safe working environment.
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/EPO and Policy - Applied to all duties and functions.
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
Aware of, and adheres to, established Cornell Cooperative Extension Association of Albany County policies, procedures and Cornell Cooperative Extension Skills for Success.
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.
This is a full time position, 37.5 hours per week. Compensation of $14.00 per hour. Excellent benefits, based on eligibility, including:
Vacation, Sick and Personal time
NYS Health Insurance Program (including Dental Insurance)
Long-term Disability Insurance
Voluntary Tax Deferred Annuity
Voluntary Flexible Spending Accounts
Voluntary Group Universal Life Insurance
Voluntary Personal Accidental Insurance
Voluntary Legal Plan Insurance
Voluntary Long Term Care Insurance
Voluntary Auto and Homeowner's Insurance
Voluntary Pet Insurance
Voluntary New York's College Savings Program
No relocation or VISA Sponsorship available.
The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so you may participate in the selection process you are encouraged to contact Cornell Cooperative Extension Administrative Systems at (607) 255-2117, or via email at: firstname.lastname@example.org.
For additional questions please contact Jim McNaughton, Association Lead Human Resources Manager, e-mail email@example.com or phone (518) 765-3503.
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are support of diversity are strongly encouraged to apply.
Internal Number: WDR-00016737
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.
BACK TO TOP
NFBPA Career Center is Just One of the Benefits.
Discover what else NFBPA Membership has to offer!
The job you are trying to reach from was originally posted at NFBPA Career Center.