Under general direction performs work of considerable difficulty in providing technical, administrative, managerial and supervisory direction and assistance in the operation of an assigned section; assists in the formulation and implementation of policies and procedures; performs related work as required.
Examples of Duties:
Establish the investigation process and ensures all employees are notified of the process and that investigations follow the process accordingly; develop and monitor case management/tracking system; review allegations of discrimination submitted by employees and assign to the appropriate investigator; ensure timely, thorough, and impartial investigations of all allegations of discrimination assigned to the investigator(s); ensure investigative staff collect relevant information, data and affidavits applicable to the allegations from parties and other witnesses; ensure investigative staff compiles and preserves information in an organized manner in case files; ensure investigators thoroughly examine documentation, analyzing evidence, and conducting on-site visits; present factually sound and unbiased investigative reports using professional writing standards with a well-reasoned analysis of the information gathered during the investigation process compared to relevant policies, procedures, case law, and local, state and federal discrimination and equal opportunity laws to determine appropriate recommendation for remedy; conducts mediation conferences and conciliations with Complainant(s) and Respondent(s); works cooperatively with the Department of Human Resources to ensure implementation of the approved final remedy; in partnership with Human Resources, conducts and/or coordinates outreach, training, and educational programs on discrimination, emerging issues, and other current topics for city employees; assist the Department of Law with responding to charges of discrimination or other matters filed with the Ohio Civil Rights Commission, Equal Employment Opportunity Commission and/or other entities as needed; provides continuous feedback to staff on performance; when applicable, represents the city in training and other outreach activities; other duties as assigned, which may include assisting with ensuring diversity in the city's procurement policies and procedures; review activities performed within the compliance team and work collaboratively with others to improve or develop processes and enhance customer service to vendors, departments and partners to ensure diversity in procurement processes; oversee preparation of quarterly diversity spend reports to community partners, administration and council members; support D&I staff in acquiring necessary information for case investigations and procurement and contracting opportunities; review investigative and other reports for thoroughness, accuracy, professionalism, appropriate grammar; perform quality assurance checks to ensure required procurement and contracting data is captured and that case files are organized and contain appropriate documentation; at all times conduct him/herself in a professional, neutral, and ethical manner, and in accordance with city policies, procedures and expectations.
Knowledge, Skills and Abilities:
Considerable knowledge of departmental and sectional operations, policies and procedures; working knowledge of relevant federal, state and municipal employment laws and regulations; considerable knowledge of effective management principles and practices; considerable knowledge of practices, procedures, and methods; good knowledge of effective public relations techniques; good knowledge of research and statistical methods; good knowledge of operations of other City divisions and departments; good knowledge of exempt ordinance and all City labor union agreements.
Excellent skill in oral and written communication; excellent interpersonal, customer service and analytical skills; considerable skill in developing, evaluating and implementing policies and procedures; considerable skill in analyzing problems and recommending alternative solutions; considerable skill in Microsoft Office.
Considerable ability to identify and analyze complex situations and problems and take corrective action; ability to de-escalate and/or mediate high stress and emotional interactions and misunderstandings; considerable ability to develop and maintain collaborative relationships with diverse constituencies; considerable ability to plan, direct, supervise and coordinate the work of subordinate personnel; ability to work on multiple projects simultaneously, paying close attention to detail, setting priorities, and meeting deadlines.
Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Public Administration, Human Resources, Criminal Justice or any other applicable social science and five (5) years of experience conducting Title VII, IX or other anti-discrimination investigations. Juris Doctorate or other advanced degree in a related field is highly desired.
Experience working in a government environment with collective bargaining agreements preferred. Knowledge of small business inclusion programs and contract compliance is highly desired. Diversity and inclusion related certification(s) to include, but not limited to Certified Diversity Professional, Certified Compliance Administrator, Certified Affirmative Action Professional or other related certifications highly desired, but not required.
Must possess a valid Driver's License.
If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.
About City of Toledo
Founded in 1833, Toledo has become well known for its industry, particularly in auto assembly and glass (hence the nickname "The Glass City"). Toledo is now at the heart of the New Manufacturing Economy, which is entrepreneurial in spirit. The Toledo area recognizes and celebrates this spirit. Toledo is the perfect place to increase your opportunities - this area has talent, capital and networks.
Generations of the region's inhabitants recognized the Toledo area's extraordinary mixture of opportunity, culture, affordability, accessibility and beauty and are dedicated to creating deep, lasting roots here. The cultural and social investments that were made in the past continue to welcome new generations today.
Visiting and Living
Whether you're looking for on or off campus activities, there is something for everyone in Toledo! Toledo is the fourth largest city in the state of Ohio and is centrally located to large cities, including:
Ann Arbor, MI - One hour away
Detroit Metro Airport (Romulus, MI) - 55 minutes away
Chicago, IL - 4+ hours away
Cleveland, OH - 2+ hours away
Detroit, MI - 1+ hour away
New York, NY - 9 hours away
Pittsburg, PA - 4+ hours... away
Washington, D.C. - 8 hours and 30 minutes away
Don't have a car? No problem! All of these great cities can be accessed by the Megabus, which runs to these cities for a low fare. So if you need a weekend away or just want to see new sites, check out these cities that are close by! Not only does Toledo have a Megabus station but the Amtrak Train also runs through it! This makes it easier to reach New York and Washington, DC as well as many other cities!
If you're looking to stay in Toledo and don't have a car on campus, there are many ways to see the sites of Toledo. The city has a public bus transportation system called TARTA and will take you anywhere you need to go. There is even a dedicated stop at the Transportation Center on main campus. Another transportation option is UT Rides, which is offered through Black and White Transportation. If you want to check out the Toledo Museum of Art or Franklin Park Mall, UT offers shuttles that will drop you off and pick you up!
Actor Jamie Farr of M*A*S*H is from Toledo and mentioned the city during his on-air days.
Toledo has its own theme song: "We're Strong for Toledo."
Toledo was once claimed by both Ohio and Michigan, which led to the "Toledo War" in 1835 (Ohio gained Toledo while Michigan gained the Upper Peninsula).
Tony Packo's hot dog sauce went to outer space aboard the space shuttle Columbia in 1997.
Some of Toledo's nicknames over the years have included "The Glass City," "Frogtown" and "A Renaissance City."
The Toledo Zoo, constantly rated as one of the nation's 10 best, was the first zoo to feature a hippoquarium-style exhibit.
In honor of the "sister city" relationship between Toledo, Ohio and Toledo, Spain, the Toledo Zoo incorporated Spanish architecture into their building designs throughout the zoo.
Toledo has long been rumored to have the "most restaurants per capita" in the country.
Toledo is the fourth largest city in Ohio.
The Toledo Mud Hens are one of minor league baseball's oldest teams in continuous operation, having first played in 1896.