The City of Raleigh invites qualified candidates to apply for the newly created position of Senior Manager, Community Economic Development.
The Office of Economic Development and Innovation (ED+I) is responsible for building strong, strategic partnerships with internal and external entities to attract and grow job opportunities to and within Raleigh with a vision of: "Prosperity for all". The Office of ED+I achieves this by working from a place of equitable economic development. The Senior Manager of Community Economic Development provides leadership in the development of innovative economic development programs and implementation of strategies to promote and support the growth, expansion, and retention of businesses within the City of Raleigh. This position leads a team focused on growing the Raleigh innovation ecosystem, supporting small and local businesses and representing the Office of ED+I working with economic development alliances across the city. The Senior Manager Community Economic Development and his/her team has a priority on socioeconomically challenged areas of the City with programs that improve economic equity and economic mobility. Collaborating with nonprofits, Wake County and other organizations, this leader communicates with businesses, the community and individuals to form partnerships that enhance economic opportunities.
Working in tandem with the Senior Manager of Economic Development (Project based), the Senior Manager Community Economic Development is responsible for the leadership and implementation of business recruitment and retention strategies; positively promoting brand awareness of the City of Raleigh at conferences, meetings, and partner/alliance events; providing oversight of contractual relationships with external organizations; partnering with external organizations to develop and enhance workforce development programs; and support business development needs for small and start-up businesses. The Senior Manager Community Economic Development maintains a focus on small business development and retention and works to evaluate how the efforts and outcomes of the Office of ED+I influences the progression of the local economy. The Senior Manager promotes opportunities for community reinvestment, jobs and advancement and works closely with business owners and economic development alliances to achieve mutually beneficial outcomes.
The anticipated hiring range for this position is: $51,822.00 to $85,000.00 (Promotional Hiring Ranges may vary)
Duties and Responsibilities
Informs and supports strategic priorities and initiatives in alignment with the Offices' Business Plan and the City's Strategic Plan as adopted in the Comprehensive Plan and area plans, and informs the Economic Development Strategy.
This leader represents the Office of ED+I while collaborating with economic development alliances, organizations, businesses, nonprofits and the community to promote and sustain jobs and economic equity across the City of Raleigh. Leading the Impact Partner Grants program, this person contributes to the innovation and start-up ecosystems leading to the creation of innovative programs and opportunities that develop and grow small businesses especially in low to moderate income areas and with historically underrepresented groups.
Additionally, this position provides consultation on economic development programs, improvement recommendations, and strategies to the Office of Economic Development Manager, external partners and departmental leaders. This leader also develops program strategy and policies for economic development related activities; evaluates data and performance metrics; monitors and tracks progress of goal achievement; informs the direction of policy, strategy and initiatives.
Related efforts include creating and directing economic development programs and services to increase new and expand existing businesses in all economic areas and sectors. Additionally, this position provides leadership for the Office's efforts and Strategic Plans goals to support workforce programs that attract and retain jobs and support business recruitment needs.
All the while, this position fosters a climate of innovation and entrepreneurship to enhance Raleigh's growth and to ensure development and retention of small businesses and high-growth start-ups in all areas of the City. Leverages insights and guidance from innovation ecosystems to help strengthen Raleigh's local innovation and start-up ecosystems.
Serves as a liaison to internal and external stakeholders representing the Office of ED+I; communicates and partners with Office leadership, other City departments, economic development alliances, boards, commissions, community stakeholders and/or other agencies/businesses; economic development associations; and non-profit organizations.
Oversees the contractual relationships of external entities such as, but not limited to, Downtown Raleigh Alliance, Hillsborough Street Community Services Corporation, Blue Ridge Corridor Alliance, New Bern Avenue Corridor Alliance and the Southeast Raleigh Assembly. Works with various City departments and teams including Neighborhood & Housing, transportation, the City's MWBE team as well as the City's Real Estate team on development, redevelopment and/or acquisition.
Manages, evaluates, and implements the City's business incentives and economic development grants to include grants that encourage small business development and expansion as well as the Impact Partner grant program.
Evaluates program and service effectiveness to ensure maximum utilization of resources to achieve goals, objectives, and future needs of the department and to preserve the City's economic vitality. Contributes to the development and implementation of the assigned budgets and office business plan.
Supervisory Responsibility The Senior Manager of Community Economic Development provides direction and oversight to a staff of 1-2 team members. The Senior Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include serving on cross-departmental interview teams, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
EDUCATION AND EXPERIENCE: Bachelor's Degree in Business or Public Administration, Community Planning & Management or directly related field and five years of progressively responsible and related experience with a preference for management and supervisory experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
LICENSING/CERTIFICATIONS: Depending on assignment, some positions may require:
Valid North Carolina Class C Driver's License with a satisfactory driving record.
Knowledge, Skills, and Abilities
Knowledge of or willingness and ability to learn:
Operations, services, and activities of a comprehensive municipal economic development program and/or community economic development.
Principles and practices of program development and administration; Project Management principles.
Pertinent federal, state, and local laws, codes, and regulations.
The region's economy, resources, major employers, and target industries.
Marketing and social media strategies
Social, political, and environmental issues influencing program/project development and implementation.
Contract administration principles; negotiating techniques, bid evaluation, and cost/price/value analysis.
Supervisory and managerial principles, practices and techniques; Practices and methods of coaching and leading the work of others; empowerment of employees to effectively provide services and lead economic development activities.
Principles and applications of critical thinking and analysis.
Principles and practices of budgeting and fiscal management; working knowledge of fund accounting.
Principles and practices of intergovernmental relations.
Conflict resolution and negotiation strategies.
Principles and techniques of effective communication.
Presenting complicated materials in a clear and engaging manner.
Providing project/program management, organization and logistics coordination.
Reviewing research and implementing industry trends, solutions and best practices.
Reading, analyzing, evaluating, interpreting and summarizing written materials and statistical data.
Contributing to and editing complex reports and documents.
Facilitating group discussions and building consensus using persuasive reasoning.
Managing budgets and allocating resources to achieve strategic objectives.
Exercising political acumen, tact and diplomacy.
Applying applicable laws, codes, regulations and standards.
Providing customer service including responding to internal and external clients in a timely manner.
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
Supervising and evaluating staff performance.
Training, coaching and overseeing the development of staff.
Providing direction to others to meet standards.
Using computers and related software.
Create and inspire a sense of mission and service while maintaining positive employee relations and team development.
Organize the functions of the Community Economic Development effort to ensure operation efficiency and effectiveness.
Foster effective communication and collaboration among diverse stakeholders.
Develop and manage long-term professional relationships with businesses and public agencies.
Maintain strict confidentiality.
Make decisions based on working knowledge and sound-ethical judgments.
Evaluate current processes, prioritize tasks, and manage work independently, while maintaining strong cross-functional alignment.
Organize and structure the service functions within Community Economic Development to maximize the output of the team.
Translate a broad organizational direction into the planning and organization of the team.
Identify and respond to sensitive community and organizational issues, concerns, and needs.
Connect Community Economic Development team with other City departments and key City initiatives.
ADA AND OTHER REQUIREMENTS: Positions in this class typically require: standing, walking, fingering, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions: Work is performed in both the field and in an indoor office environment with moderate exposure to extreme temperatures and travel.
Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Internal Number: 2019-00141
About City of Raleigh
The Raleigh Community the City of Raleigh, founded in 1792, is the second largest city in North Carolina and is situated in the heart of North Carolina's Piedmont region, which is centered between the sandy Atlantic beaches and the Great Smoky Mountains. The City is both the county seat of Wake County and the capital of North Carolina. Raleigh covers an area of more than 146 square miles and is home to a growing and diverse population of approximately 440,000 residents. Together with Chapel Hill and Durham, Raleigh forms the Research Triangle Park, which was founded in 1959 as a model for research, innovation and economic development and is now the largest research park in the nation. The Raleigh-Cary metropolitan area, which encompasses Raleigh, also includes Wake, Franklin, and Johnston counties with a population of 1.24 million. [Alternatively, you could choose to focus on "The Raleigh-Durham-Chapel Hill combined statistical area (CSA), which encompasses Raleigh and surrounding counties including Wake, Durham, and Orange, and has a population of almost 2.1 million.]