The mission for the Aging, Disability and Veterans Services Division is to promote independence, dignity, and choice in the lives of older adults, persons with disabilities, and veterans. We are looking for a champion in leading the development of quality, compliance, and budget management for a growing division with an annual budget exceeding $80 million in a multicultural workforce of over 465 employees while ensuring cultural equity are the foundation of all strategic planning efforts.
The eligible list created from this recruitment may be used to fill future regular, limited duration, full or part-time, temporary, or on-call positions.
Talents + Workforce: Integrate racial justice and equity principles as a key focus to all quality and compliance activities with goals to influence a workplace where everyone can reach their full potential. Ensure that staff across the division have access to quality improvement and quality assurance training and tools.
Leadership: Provide strategic direction/recommendations and organization of a quality and compliance program for a large, complex division with five (5) program areas. Oversee the administration and coordination of the division’s budget development and resource allocation. Engage in management practices within union contract and county personnel policies.
Collaboration: Create and track quality improvement and quality assurance activities to address system barriers and enhance client services through engagement with department/ division leadership teams, community partners, and advisory councils.
Impact + Vision: Evolve and implement program and strategic planning that furthers the mission of the division and focuses on racial justice and the diverse needs of the community served by the program. Lead evaluations and assessments using statistical tools, quality assurance standards and project management principles to support continuous system and equitable delivery of services to clients.
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
Bachelor's degree or equivalent practical experience
Three (3) years of increasingly responsible social or health services program management experience
Experience working in the public sector, non-profit, and administering human and health service programs
Must have a valid driver's license
Must pass a criminal background check
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience leading and managing a complex program that is both customer and rule-driven
Experience using a participatory management style to promote teamwork and a "learning" work environment for employees
Experience in public sector budget management
Advanced knowledge in quality improvement, quality assurance and project management
Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Internal Number: R-1915
About Multnomah County
Population: Approximately 766,135 residents (the most populous of Oregon's 36 counties)
Geography: 465 square miles (the smallest of Oregon's counties)
Cities: Fairview, Gresham, Maywood Park, Portland, Troutdale, Wood Village
County Employees: About 5,600 people.
Functions: Services for seniors and disabled people, animal services, assessment and taxation, bridges, community justice, courts, elections, health, jails, libraries, marriage licenses and passports, school and community partnerships.
Elected officials: Four commissioners elected to the board by district. Elected countywide are a board chair, sheriff, district attorney and auditor.
Weekly board meetings: At 9:30 a.m. Thursdays, first-floor board room, 501 S.E. Hawthorne Blvd.
County History: Created on Dec. 22, 1854 and named after native people in the region.