Responsible for supporting the County’s Strategic Planning & Evaluation Director in developing, overseeing and executing enterprise strategic planning, execution of strategic plans, performance management and program/service evaluation processes.
Executes the county-wide strategic planning process for the corporate-level and department-level.
Develops program and service evaluation methodologies.
Supports funding recommendations based on the review of performance data and program/service evaluation findings.
Oversees research and statistical analysis studies.
Provides consultation and guidance to as well as responds to requests from the Board of County Commissioners, County Manager, Assistant County Managers, and department directors/senior leadership throughout the organization.
Trains and facilitates group discussions on strategic planning, performance management and program/service evaluation projects.
Clearly translates and executes instruction and direction for a team of enterprise management analysts.
Supervises a diverse, high performing team of enterprise management analysts in a fast-paced environment.
Must be able to review, edit and evaluate team of enterprise management analysts work.
Directs, manages, develops and mentors staff in: tracking corporate and department performance; conducting statistical and trend analyses; benchmarking performance; analyzing results and synthesizing findings.
Conducts special projects to include, but not limited to, demographic and economic special projects, community and employee surveys, and other research studies as identified.
Makes policy recommendations for continuous improvement.
Must be able to multi-task and handle large complex projects concurrently.
Experience: Five years of progressively responsible management and supervisory experience directly related to the area assigned.
Education: Bachelor’s degree in Public Administration, Finance, or related field (such as: Public Policy, Organization & Management, Organizational Development, Psychology). Master’s Degree is preferred (with emphasis in research & evaluation)
Equivalent Experience for Education Accepted? Yes
Licenses and Certifications: Valid NC or SC driver’s license and the ability to obtain and maintain a County Operator Permit.
KNOWLEDGE, SKILLS AND ABILITIES
Economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Statistics and database management.
Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Governmental organizations, activities and change management concepts.
Expertise in area of assignment.
Technology used to visually display performance information.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Resolving issues timely.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Talking to others to convey information effectively.
Adjusting actions in relation to others' actions.
Must have excellent writing and editing skills.
Attention to detail is a must.
Formal Presentation - Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
Build Partnerships – Identify opportunities and acting to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
Information Monitoring - set up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Communication - clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Internal Number: 111221
About Mecklenburg County
Come work for the “Best in Class” Mecklenburg County Government in its nationally renowned Office of Management & Budget (OMB).OMB is an organization that develops leaders. Our office consists of a credible team of experienced budget analystswho are great advisors, mentors, and quality trainers. So why is Mecklenburg County constantly in recruitment mode? Because there are endless opportunities for upward mobility within the organization – hence the need to consistently recruit talented individuals. After a successful stint with OMB, our team is afforded opportunities to become middle managers, department heads, assistant City/County managers, and managers. We take pride in having a vibrant diverse workplace culture that ranges in ethnicity, gender, and generations. We have a workplace culture that is based on an inspirational set of organizational values that include trust, creativity, teamwork, and empowered employees who are involved in decision making.Mecklenburg County has a Human Resources Department that offers a curriculum of educational courses that focuson equipping employees with requisite leadership, management, and supervisory skills to better perform in their jobs.Mec...klenburg County is a billion-dollar (+) organization with over 5,000 employees and led by a manager who is well respected by the community and our governing body. Come join our winning team!