Customer Service Chief, Sewerage and Water Board of New Orleans, LA
When most people think of New Orleans, they think of Mardi Gras, Bourbon Street and the French Quarter. That is part of New Orleans! but only a very small part. Much more important is the City’s rich history, its cultural heritage and its small-town feel. It is a family oriented community, a place where outsiders are welcome, where neighbors know their neighbors and where neighbors help neighbors. The Sewerage and Water Board of New Orleans (S&WB) is looking for a C-suite level Customer Service Director (aka, Customer Service Chief) - the perfect excuse to come join New Orleans’ warm and thriving community.
The S&WB seeks an outstanding leader and manager to help the C-Suite Team change the organization’s culture and make it an industry leader once again. The ideal candidate will have a great deal of experience in customer service and turned around at least one operation. He/she will be ready for new challenges and be prepared to address them with energy, enthusiasm and integrity. This job will not be easy. Much needs to be done. While it is not, by any means, a tear down and rebuild, many changes will need to be made in many areas. Needless to say, the Chief should expect to work long hours.
The salary range for this position is $120,000 to $160,000. To apply, e-mail your cover letter and resume to Recruit24@cb-asso.com by September 25th. Questions should be directed to Stephen Sorrell at (513) 317-0678, or Colin Baenziger at (561) 707-3537. For more information, go to www.cb-asso.com and click on “Executive Search / Active Recruitments.
Requirements: A Bachelor’s degree in a related field with five years of experience in customer service management, business management, public relations, marketing or a related role.
About Sewerage and Water Board of New Orleans, LA
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