POSITION SUMMARY Are you passionate about learning? Are you a strategic thinker that continually seeks ways to improve and promote individual and organizational performance? Do you have experience advancing organizational objectives through training? If so, you may be the Training Manager we are seeking!
The City of Portland Bureau of Environmental Services (BES) is seeking a results-driven Training Manager (Analyst III) to expertly guide the development and delivery of a bureau-wide training and workforce development (TWD) program that will build and support a diverse, high-performing workforce. The Training Manager will work closely with all levels of the organization to become knowledgeable about BES’s complex work and ensure the shared ownership of the goals and objectives of the bureau’s workforce needs. This is a new position, critical to the advancement of the Bureau’s long-range Strategic Plan, created to improve organizational effectiveness across the bureau. The position reports to the Administrative Services Division within the Business Services Group.
What you’ll get to do:
Design, develop and implement the bureau’s training and workforce development program
Collaborate with management and staff to determine training requirements and identify appropriate training solutions for performance gaps
Develop key metrics to measure effectiveness of training program objectives
Evaluate effectiveness of training programs, provide recommendations for improvement and report on progress
Develop and update bureau-wide policies and procedures related to training and workforce development
Deliver or facilitate a variety of training to bureau employees
An ideal candidatewill demonstrate through direct or transferrable experience:
Proficiency with modern technology and digital platforms
Ability to apply emerging training trends, new technologies, concepts, and techniques to enhance programs
Effective interpersonal and relationship-building skills
Effective communication skills to engage, inform and motivate
Applicants should specifically address and demonstrate in their cover letter and résumé how their education, training, and/or experience meet each of the following minimum qualifications:
Knowledge of the principles of workforce training and best practices
Ability to design and administer training programs; set clear objectives and measures; monitor process, progress, and results of training programs
Ability to work under limited supervision, exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines
Ability to analyze and identify complex operational and organizational issues; evaluate alternatives; provide sound, logical, fact-based conclusions, and recommendations
Knowledge of the principals of organizational change management and the interpersonal and operational issues influencing organizational operations
Additional Preferred Requirements
Experience or certification in Instructional Design
Additional Salary Information: Salary is annual.
About City of Portland, Bureau of Environmental Services
Environmental Services protects public health, water quality and the environment. We provide sewage and stormwater collection and treatment services to accommodate Portland's current and future needs. We protect the quality of surface and ground waters and conduct activities that plan and promote healthy ecosystems in our watersheds.