Appointment Type: Permanent Exempt. This position is exempt from Civil Service appointment (Charter Section 10.104); appointment to Deputy Director positions are made by the Agency’s Executive Director and appointees serve at the discretion of the Agency head.
Who We Are
The San Francisco Human Services Agency (HSA) provides services in the areas of economic support and self-sufficiency, child welfare, disability and aging, and early care and education. It has a budget of $1.3 billion, 2,374 FTE, and works in partnership with other City/County agencies and community based organizations to deliver services to low income residents of the city. Its vision is a San Francisco where everyone has the opportunity and support to achieve their full potential through all stages of life.
The Deputy Director for Economic Support and Self-Sufficiency (ESSS), reports to the Human Services Agency Director. S/he oversees the Agency’s CalWORKs/Welfare-to-Work, General Assistance, and MediCal/CalFresh eligibility programs. ESSS has over 1,100 employees and a budget of $308 million.
Essential Duties and Responsibilities
Through subordinate executives/managers, directs the division’s programs.
Oversees evaluations of program effectiveness and identifies changes needed in program strategies and approaches.
Leads organizational change processes to enhance access to services for the division’s large and highly diverse client base.
Assures programs are compliant with applicable federal, state and local regulations and quality standards.
Proposes changes in the division’s annual budget and makes decisions on the management of the division’s resources throughout the fiscal year.
Serves as a member of the Agency’s senior executive team. Participates in discussions of agency-wide policies and strategies.
Represents the department/division with other local government agencies, community based organizations, the Mayor’s Office and Board of Supervisors, other counties, and the state.
Compensation and Benefits
The City and County of San Francisco offers a competitive benefit package for management employees that includes:
Eleven paid legal holidays per year • Five days of paid executive leave per year • Paid vacation of 10-20 days per year, depending upon years of service • Paid sick leave (13 days per year) • Flexible benefit plan including medical and dental insurance • Paid management training program • Deferred compensation plan (457K) • Defined benefit retirement plan • Life insurance • Paid parental leave pursuant to CCSF policies and labor contract provisions • Social Security • $7,200 annual credit toward the management cafeteria plan
Education: Possession of a baccalaureate degree from an accredited college or university;
Experience: Six (6) years of verifiable, professional,progressively responsible management level administrative experience in a public human services department or private non-profit agency. At least three (3) years of experience must have been as an administrator in a mid- to high-level management role with the responsibility for major program operations, budget or policy direction. This experience must include six (6) years supervising professional staff.
Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:
Master’s degree in Public Policy, Public Administration, Social Work or related field.
Strong administrator with a sound understanding of Social Services programs and the needs of San Francisco’s low income clients and communities.
Knowledge of public human services benefit programs in the areas of food and nutrition, health care, cash assistance and workforce development.
Effective team builder at the senior manager level.
Ability to clearly articulate goals, work with mangers to develop strategies to meet them, and with analysts to gauge results.
Experience working as an executive in a unionized environment.
Excellent verbal and written communication skills.
Ability to work across organizational lines to craft solutions for groups of clients who need the services of multiple programs, divisions and agencies.
Experience developing staff so that line staff, analysts and managers can continue to build their skills and grow in their roles, and promote within the agency/city.
**Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.**
VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Internal Number: PEX-0954-112825
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