DISPATCH SUPERVISOR

$89,109 - $119,415 annually + excellent benefits

The City of Elk Grove is seeking a motivated, dependable, and experienced 911 professional who has the skills and ambition to lead, coach, and mentor a team of Dispatchers.

The Dispatch Supervisor is responsible for overseeing a team of dispatchers during their day-to-day operations. They also work closely with other supervisory staff and the Public Safety Communications Manager to ensure the success of the center. The ideal candidate will possess strong leadership skills with a focus on mental health, work/life balance, and creating a positive workplace culture.

The Dispatch Supervisor is responsible for monitoring and leading staff activities to make sure performance standards are met, as well as providing feedback and support to Dispatch staff as needed during normal operations and throughout any major incidents. The Dispatch Supervisor also ensures the proper function of necessary Dispatch equipment and technology, evaluates and recommends staffing levels to provide superior service to the citizens of Elk Grove, and coaches and mentors dispatch staff.

Tentative Recruitment Timeline (subject to change)
Filing Deadline: June 16, 2025, at 11:59pm
Oral Board Interviews: July 2, 2025 (In Person)
Selection Interviews: July 8, 2025 (In Person)

For a complete job description, further details about our benefit package and to apply, please visit our website at: elkgrovecity.org/jobs.

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