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Homeless Strategy Deputy Officer
The City of Austin

United States - Nationwide

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Homeless Strategy Deputy Officer
The City of Austin
Details

Posted: 30-May-25

Location: United States - Nationwide

Type: Full Time

Categories:

Communications
Education, Training, University

Additional Information:

Employer will assist with relocation costs.

Under the general direction of the Homeless Strategy Officer, the Deputy Officer will oversee the effective leadership, strategic planning, and management of multiple activities and operations of the Homeless Strategy Office. This position creates and executes policies included in City ordinances, resolutions, administrative regulations, and State law.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Supports the Homeless Strategy Officer in leading and managing programs, functions, and initiatives to ensure effectiveness and efficient delivery of services to individuals experiencing homelessness.
  2. Collaborates with City leadership, outside agencies, and the community to develop and implement effective, data-informed strategies, policies, and initiatives aimed at making homelessness rare, brief, and non-recurring.
  3. Oversees the development and implementation of policies, procedures, and best practices for homeless services, ensuring compliance with City, State, and Federal regulations.
  4. Assists in the planning, development, and administration of the department’s budget; forecasts funds needed for staffing, equipment, materials and supplies; approves expenditures; and implements budgetary adjustments as appropriate and necessary.
  5. Fosters and maintains strong relationships with City departments; Local, State, and Federal agencies; community organizations; and service providers to support and improve homelessness strategies.
  6. Responds to urgent issues related to homelessness, including incidents involving vulnerable populations, program challenges, or public concerns.
  7. Contributes to the Continuum of Care (CoC) program, ensuring City-funded services are aligned with best practices and federal funding requirements.
  8. Ensures accurate reporting and tracking of program outcomes through the Homeless Management Information System (HMIS) and City databases, using data to drive improvements in program delivery and efficiency.
  9. Serves as a lead expert on the City’s homelessness strategy and investments, presenting key programs, initiatives, and strategic direction to the City Manager, Mayor, City Council, department directors, and community stakeholders.

 
 
   

The candidate selected for this role will have several exciting opportunities to help Austin make homelessness rare, brief, and nonrecurring by leading and managing multiple components of the City’s homeless response. This includes overseeing policy and planning, street outreach, public space management, and shelter operations. A successful candidate will have experience working in homeless services, managing high functioning teams, coordinating multiple projects simultaneously, and working in fast-paced environments. This is an exciting and impactful
opportunity to collaborate with multiple city departments and community
groups to make significant impacts in Austin’s homeless response system.

The following core competencies are important for this role:

Community Collaborator – Experience presenting complex information to public stakeholders, management, City Manager’s Office, Boards and Commissions, and City Council.

Communicates Effectively – Ability to work with diverse communities and populations to build constructive and effective relationships and convey and receive information.

Exceptional Leadership – A cohesive leader with the ability to build quality interpersonal relationships throughout the City with diverse communities and populations.

Thinks Critically and Strategically – Enables others to better understand and implement the vision and strategy, while being an aligned forward thinker and can formulate and communicate sound business strategy and implement in a clear and concise manner.

Political Savvy – Ability to exhibit confidence and professional
diplomacy, while effectively relating to people at all levels, internally and
externally.

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About The City of Austin
The City of Austin is a vibrant and dynamic city tops numerous lists for business, entertainment, and quality of life. One of the country’s most popular and culturally dynamic cities, Austin was ranked #1 by The Wall Street Journal in 2020 as the Hottest Job Market in the USA. Austin was selected as the #1 Best Place to Live in the U.S. and #4 on the Best Places to Retire by U.S. News & World Report in 2019 and ranked in the top ten on Forbes list of America’s Best Employers in 2017. In support of the LGBTQ people who live and work in Austin, in 2020 and the previous seven years, the City of Austin scored 100 points out of 100 on the Municipal Equality Index from the Human Rights Campaign. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated, where community needs and values are recognized, where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
Connections working at The City of Austin
https://careers.nfbpa.org/jobs/21373866/homeless-strategy-deputy-officer