Company Description:

Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.

We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”.

Job Summary:

The Organizational Assessment Practice is seeking a Manager based in the Western United States. This role plays a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. The Manager directs consulting engagements from initiation to completion, ensuring exceptional quality and serving as the primary point of contact for client relations.

Primary Responsibilities:

• Manage complex organizational assessment projects from start to finish, keeping teams on schedule and within budget.
• Perform detailed quality assurance on all project deliverables, reports, and data analyses to maintain the highest standards of accuracy.
• Build and maintain strong, productive relationships with client stakeholders, acting as a trusted advisor throughout the engagement.
• Conduct organizational and operational reviews of local government and utility departments. Present findings and recommendations to client leadership, governing bodies, and utility boards.
• Support business development efforts by identifying client needs and contributing to proposal development.
• Mentor and guide junior project staff to support their professional development.

Requirements:

• A Bachelor’s degree in public administration, business, public policy, or a related field.
• 10+ years of experience managing projects or working within the local government or utility sectors.
• Proven track record of managing long-term consulting or operational projects from start to finish.
• Exceptional client relations and communication skills, with the ability to present complex information clearly.
• Demonstrated experience performing rigorous quality assurance on professional documents and operational plans.
• Strong analytical skills and the ability to solve complex organizational challenges.
• Ability to travel as needed to client sites, primarily located in the Western United States.
• Based in the Western United States.

Preferences:

• Master’s degree.
• Consulting experience.
• Direct experience in operations work.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Rewards:

Working for a values-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation, generous bonus structure and excellent benefits that include:

• 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
• Health Savings Account
• Medical and Dependent Care Flexible Spending Accounts
• Vision Insurance
• Company paid Life and Disability Insurance
• Employee Assistance Program
• Discretionary paid time off program
• Education Reimbursement Program
• 401(k) with company contributions
• Long-Term care benefits
• Pet insurance

The salary range for the Manager position is $104k to $172k. Compensation depends on education, experience, and location. Employees in the position of Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm’s yearly performance, their practices' performance, and the performance of the employee. Such bonuses are not guaranteed and are at the discretion of the firm.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law.

Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536.

To learn more about Raftelis and apply, please visit www.raftelis.com.

About Raftelis

Raftelis is an industry leader in financial, organizational, communication, and technology consulting for utilities and the public sector. We provide insights and expertise to help government agencies operate as high-performing, sustainable entities, and, ultimately, make their communities better places to live, work, and play.

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